AltiGen Communications Inc Ip Phone Systems, Unified Communications
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The leading provider of Business VoIP Phone Systems
and Microsoft-based Unified Communications

 Altigen Support Links
Product Manuals
Latest Product Versions
Handset Shortcuts
Resources for Creating Professional Voice Prompts
Technical Tools
Glossary of Terms
Training

F-Squared Support Home


At F-Squared Communications our mission is to provide the highest quality of service and support before and after a sale. We are committed to listen to and serve our customers. We provide several levels of support including: Standard Service and Platinum Service.		 Top Quality Support
Standard Service provides customers with eight-hour on-site response time from the time a service call is placed Monday through Friday from 8:30 am to 5:30 pm Eastern Standard Time (EST) except holidays. This service is provided at no cost for parts and labor during the one-year warranty period. Any service required outside of these hours or after the warranty has expired will be billed at standard time and material rates.

Platinum Service provides customers with four-hour on-site response time from the time a service call is placed Monday through Sunday from 8:00 am to 12:00 pm EST except holidays. This enhanced service is provided at an annual rate and covers parts and labor during the one-year warranty period. Service beyond the warranty period is also offered at annual rates. Please contact your F-Squared Communications Sales Representative for a price quote.


Altigen Support Links

Product Manuals
Download both current and legacy AltiGen product owner's manuals.

Handset Shortcuts
Handy guide to the most-used AltiGen handset functions.

Technical Tools
Diagnostic utilities and information about technical issues.

Training
Sign up for the latest AltiGen administrator and technical training courses.

 

  

Latest Product Versions
Check the latest versions of AltiGen products.

Resources for Creating Professional Voice Prompts
Learn how to create custom, professional voice prompts for the automated attendants in your AltiGen system.

Glossary of Terms
Browse a glossary of phone system related terms.